FREQUENTLY ASKED QUESTIONS

We are a Jaipur-based family-owned premium fashion jewellery label. AVSA was founded in 2022.

We at AVSA keep quality at the heart of our production process. Each piece of jewellery is made of high-quality stones on a brass base, which is then coated with gold polish along with micron/e-coating, ensuring increased plating longevity and lasting sheen.

• Avoid humidity and moisture.
• Store in an airtight box or zip lock pouch.
• Remove when exercising, showering, and swimming.
• Keep away from perfumes, oils, potions, and lotions.
• Pearls and crystals are fragile and unique – handle with care.
• To avoid scratches, marks, and tangles, wrap individually and store separately.

All orders are made to order and will be shipped within 3-5 days of order placement. It takes about 2-5 days to reach anywhere in India.

All the products you see at AVSA are carefully made with love and precision after your purchase. We quality check every piece to avoid any differences between what you see and what you receive. In case you receive a product that doesn't match, please write to us at avsajewels@gmail.com within 3 days of delivery, and we will exchange it for the same or another product.

We offer store credit that can be used up to 1 year from the date of purchase if you are not satisfied with your order.

Please write to us at avsajewels@gmail.com for minor customisations.

We offer a 1-year polish warranty on all our products.

Once your order has been shipped, you will receive tracking information. The order can be tracked on the shipping partner's website.